If you cannot use the web portal, you can email your license key, email address, and Installation ID (found in the program activation window) to support@getdata.com
To activate Recover My Files v5 (including version 5.2.1) without an active internet connection on your primary machine, you must perform a manual exchange of request and response files. Offline Activation Process i--- Recover My Files V5.2.1 Offline Activation File
in the product activation window. The software will generate a unique hardware-locked request file, often named GetData.GDActRequest Access the Activation Portal : On an internet-connected computer, visit the GetData Offline Activation page Upload and Download Upload your GetData.GDActRequest file to the portal. If you cannot use the web portal, you
. They will manually generate and return the response file to you. Key Requirements License Key Generate a Request File : Open Recover My
Offline activation requires using a second computer that has internet access to generate the necessary activation response file. Generate a Request File : Open Recover My Files on the offline computer and select Activate Offline Manually