No. Lack of phone support and the 48-hour response window could be problematic. Consider a premium label software with dedicated support (e.g., NiceLabel, BarTender).
Before you need support, run a full test of your label project – including database connection, barcode scanning, and print alignment – while you still have time to file a ticket. Have you contacted Labeljoy support recently? Share your experience in the comments – positive or negative – to help other users know what to expect. And if you’re stuck right now, start with their official knowledge base at support.labeljoy.com (or the link inside your software’s Help menu).