Sample Questions Set 1: Msoc

What is confirmation bias , and how can it negatively affect decision-making in a management team? Section C: Mini Case Study 9. Case : A non-profit organization has high turnover among junior staff. Exit interviews show people feel “unheard” and that upward communication is blocked. Managers say they have an open-door policy.

– Hawthorne effect: People modify behavior when they know they are being observed (original studies: Western Electric plant). msoc sample questions set 1

Formal : prescribed by hierarchy (e.g., manager’s email to team). Informal : grapevine, social chats (e.g., lunch conversation about a new policy). What is confirmation bias , and how can

Your team is experiencing social loafing on a group project. Propose two specific communication-based interventions to reduce it. What is confirmation bias