My Credit Card Transaction Is - Withheld Due To Security Reasons

Once you confirm this transaction is legitimate, we will release it for processing and restore full access to your card.

We apologize for any inconvenience, but your security is our top priority. Once you confirm this transaction is legitimate, we

To release it, I just need to verify that you made this charge. Can you confirm the last four digits of your card and the amount? Once confirmed, I’ll approve the transaction and your card will work normally again.” Can you confirm the last four digits of

Here’s a draft write-up you can use to communicate this issue to a customer, a bank, or your internal team, depending on who the recipient is. Card status set to “temporarily restricted

Transaction withheld pre-authorization. Card status set to “temporarily restricted.”

We noticed an unusual transaction on your credit card ending in [XXXX] at [Merchant Name] on [Date] for the amount of [Amount]. As a security precaution, we have temporarily withheld this transaction.

[Date] Customer: [Name / Account #] Merchant: [Name] Amount: [Amount]