If you have a key but it is being rejected, try these steps provided by the VIDBOX Help Center Match Versions
If you can no longer find your key and no longer have the installation media: Contact Support
: Look for a sticker on the back of the CD sleeve or on the user manual inside the box. Email Confirmation
: Avoid downloading "cracked" versions or "patched" product keys from unofficial sites like Google Drive or social media links, as these often contain malware. Do you have your original purchase receipt hardware serial number to help with recovery?